Concierge Management: While others offer only a technology solution, we offer full-service review management with comprehensive monthly reporting and technology.
Centralized Review Management and Reporting: Food Reviews are managed and responded to in a centralized location.
Multiple Location Review Management: Multiple locations are no problem. View all your locations in one dashboard.
We monitor the restaurant review sites you select on a daily basis to detect new online comments. Restaurant reviews are displayed on one centralized dashboard, making response and management easy!
Email notifications are sent and all of your data is captured in our system so you can learn, report, and respond. Choose what food review sites to monitor from over 35 sites.
Customer name and restaurant location
NPS Score & 5-Star Rating Score
Customer Feedback Content
Respond To Customer, View Profile, Add To Food Review Widget
High Powered Filtering System To View The Data And Actions How You Want
If you had the opportunity to manage, or at least have a voice in a conversation about your business, would you do it? How about if that conversation was taking place on a stage in front of a full theater? Of course you would! We help companies just like yours get more online reviews, better online feedback and most importantly join the conversation about your brand!
The fact is, 90% of consumers read online restaurant reviews before visiting a business and and 88% of consumers trust online reviews as much as personal recommendations. Many times online reviews are emotionally driven and will influence potential customers to either visit your business or go somewhere else. That said, many businesses do not respond to reviews. As a result, both good reviews and bad restaurant reviews are left to stand on their own. A permanent report card about your business. Read more…..
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