At Operation Reputation we provide all the services a business needs to develop and maintain a great reputation. Specifically, that means we manage online reviews, media relations as well as social media and online advertising. Our mission is to ensure that a business looks their best in a dynamic digital landscape. Specific to reviews, we handle the tactical day to day which removes that burden from the business…but almost more importantly, or goal is to help businesses make the shift to use reviews as a strategic tool.
Why are online reviews important? In a nutshell, online reviews are important to business because online reviews are important to consumers:
Are you growing revenues, improving reviews and increasing market share? If the answer is "no," schedule a call. A call is your first step in reaching your goals and there's no obligation.
What do you want to accomplish, who is your target market, where are they and how do you reach them?
Now that we know what your goals are and who you need to reach, we'll draw out a plan and budget of how to achieve your goals.
With a plan in place, we launch and learn. Using a dashboard of Key Performance Indicators (KPIs), we measure our progress and make adjustments with our goals in sight.
Now that our campaigns are in place, it's time to test. A/B or multivariat testing allows us to test different versions or variations of messaging and make improvements.
Considering the success of our initial efforts, what are the next steps in reaching your goals? Let's repeat successes and learn from failures.
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In Spokane Washington- Visit Spokane Public Relations