93% of local consumers use reviews
to determine if a local business is good or bad

We Help You Manage the Conversation and Get Better Reviews

operation reputation

We help companies just like yours
get more and better online reviews!

If you had the opportunity to manage, or at least have a voice in a conversation about your business, would you do it?  How about if that conversation was taking place on a stage in front of a full theater?   Of course you would!  We help companies just like yours get more reviews, better reviews and most importantly join the conversation about your brand!

The fact is, 90% of consumers read online reviews before visiting a business and and 88% of consumers trust online reviews as much as personal recommendations   Read more…..

A Marketing Agency
To Build Your Online Reputation

“By providing transparency in services and excellence in delivery, Operation Reputation is both a revenue generating partner and champion of optimizing our client’s online reputation.”

Simply stated, Operation Reputation is a marketing agency that helps you manage your online reviews and build  your online reputation via technology, advertising, public relations and social media – all while growing your business. By creating a strategy that aligns with your business goals and budgets, we offer a customized and affordable solution.     

"With a strategic point of view, Operation Reputation's public relations experience is excellent in shaping just the right message. Their strong public relations foundation has huge impact on managing online reviews and reputation management."​
Director of Marketing

Online Advertising that promotes your business and Reputation With Reputation Marketing

Google certified search engine and online display advertising spreads the word about your business to the right people, in the right place and at the right time. 


Operation Reputation - Reputation Management and Public Relations

Manage your reputation with social media

Manage your online reputation on social media.  Join the conversation with your target audience and find new prospects by locating look-alike audiences that need your products or services!  


Six Steps to your success
and a better online reputation

1. Schedule a Call

Are you generating demand, growing revenues, improving reviews and increasing market share? If the answer is "no," schedule a call. A call is your first step in reaching your goals and there's no obligation.

2. Define Goals and Target

What do you want to accomplish, who is your target market, where are they and how do you reach them?

3. Create a Plan

Now that we know what your goals are and who you need to reach, we'll draw out a plan and budget of how to achieve your goals.

4. Launch Measure & Learn

With a plan in place, we launch and learn. Using a dashboard of Key Performance Indicators (KPIs), we measure our progress and make adjustments with our goals in sight.

5. Test and Optimize

Now that our campaigns are in place, it's time to test. A/B or multivariate testing allows us to test different versions or variations of messaging and make improvements.

6. Next Steps

Considering the success of our initial efforts, what are the next steps in reaching your goals? Let's repeat successes and learn from failures.

Do you have a website or Social Media page
and need to drive visitors to it?

Driving traffic, generating leads and engaging in conversations with online visitors can be time consuming and confusing. Let an expert deal with the changing online landscape while you focus on delivering services and growing your business. Schedule a call now and take the first step!

As an advertising agency located in Spokane, Washington and Coeur d’Alene Idaho, Operation Reputation helps your business by managing all aspects of your online and offline company image. This protects your brand while positioning it for any unforeseen events.  By creating a strategy that aligns with your business goals and budgets, we offer a customized solution.  It’s our marketing and communications experience combined with your business knowledge that makes managing your reputation easy.  

Online Review Mgmt.

Many companies fear receiving negative reviews. Operation Reputation provides proven automation and public relations services, helping you manage customer feedback and generate online reviews. Operation Reputation helps your business reach out to customers regarding their experience. Most importantly, we provide you with customer feedback improving…. ….more

Public Relations

At Operation Reputation we realize that it’s the combined mix of messaging across all communications that creates an effective public relations strategy.  In other words, our job at Operation Reputation is managing how your business represents  itself  to your clients, fans and community.  We also realize that the “new” public relations is not what it was several years ago  ….more

Social Media

Social media provides your business with the ability to engage with your community in a meaningful relationship.  Targeting clients via social media advertising has proven to provide an excellent return on your marketing dollars while establishing your business and reputation. Social media provides real-time communication and is a key to reaching the right people at the right time. ….more

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Coeur d'Alene, Idaho

Located on the shores of Lake Coeur d’Alene, Coeur d’Alene is a city in northwest Idaho. Known for both its summer and winter activities, Coeur d’Alene is famous for its natural beauty.

Spokane, Washington

Located in eastern Washington State, Spokane, Washington is as their motto states “near nature and near perfect.”  Just 228 miles from Seattle, Washington, Spokane provides both natural beauty and the infrastructure to support technology companies.  

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In Spokane Washington- Visit Spokane Public Relations