We Get You More Online Reviews!

Generation and Management
of Online Reviews
at an Affordable Monthly Price

Online Reviews operation reputation

"A restaurant that doesn't respond to online reviews...
is like the manager walking past angry, shouting customers at the hostess stand
and pretending she doesn't hear them."
Online Reviews Operation Reputation
Rick McNeely

Full-Service Review Management &
Self-Managment Packages also available

Concierge Management:  While others offer only a technology solution, we offer full-service review management with comprehensive monthly reporting and technology.

Centralized Review Management and Reporting:  Reviews are managed and responded to in a centralized location.

Multiple Location Review Management:  Multiple locations are no problem.  View all your locations in one dashboard. 


Online Reviews Operation Reputation
Online Reputation Management by Operation Reputation Request for Review

Software that makes it simple to
Reach Out for Customer Reviews!

  • Automated Requests and Reminders for Reviews
  • Branded to Your Business for a Professional Look
  • Request 1st and 3rd Party Reviews
  • Reviews Provide Social Proof That Your Business is the Right Choice for Consumers
  • Simple to use Interface Allows Your Business to Ask for Reviews and get Reviews

NPR Scores/Feedback
to Grow Your Business

  • Generate NPR scores (Net Promoter) and measure customer satisfaction
  • Use Voice of Customer (VOC) to identify strengths and opportunities
  • Make it Easy for customers to engage with you
Online Review Management by Operation Reputation Screen Shot

Get More Reviews and Better Reviews!

If you had the opportunity to manage, or at least have a voice in a conversation about your business, would you do it?  How about if that conversation was taking place on a stage in front of a full theater?   Of course you would!  We help companies just like yours get more online reviews, better online reviews and most importantly join the conversation about your brand!

The fact is, 90% of consumers read online reviews before visiting a business and and 88% of consumers trust online reviews as much as personal recommendations.  Many times online reviews are emotionally driven and will influence potential customers to either visit your business or go somewhere else.  That said, many businesses do not respond to reviews.  As a result, both good reviews and bad reviews are left to stand on their own.  A permanent report card about your business.   Read more…..

Better Reviews to
Build Your Online Reputation

“By providing transparency in services and excellence in delivery, Operation Reputation is both a revenue generating partner and champion of optimizing our client’s online reputation.”

Simply stated, Operation Reputation is a marketing agency that helps you manage your online reviews and build  your online reputation via technology, advertising, public relations and social media – all while growing your business. By creating a strategy that aligns with your business goals and budgets, we offer a customized and affordable solution.     

"With a strategic point of view, Operation Reputation's public relations experience is excellent in shaping just the right message. Their strong public relations foundation has huge impact on managing online reviews and reputation management."​
Director of Marketing

Online Review Mgmt.

Many companies fear receiving negative reviews. Operation Reputation provides proven automation and public relations services, helping you manage customer feedback and generate online reviews. Operation Reputation helps your business reach out to customers regarding their experience. Most importantly, we provide you with customer feedback improving…. ….more

Public Relations

At Operation Reputation we realize that it’s the combined mix of messaging across all communications that creates an effective public relations strategy.  In other words, our job at Operation Reputation is managing how your business represents  itself  to your clients, fans and community.  We also realize that the “new” public relations is not what it was several years ago  ….more

Social Media

Social media provides your business with the ability to engage with your community in a meaningful relationship.  Targeting clients via social media advertising has proven to provide an excellent return on your marketing dollars while establishing your business and reputation. Social media provides real-time communication and is a key to reaching the right people at the right time. ….more

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Coeur d'Alene, Idaho

Located on the shores of Lake Coeur d’Alene, Coeur d’Alene is a city in northwest Idaho. Known for both its summer and winter activities, Coeur d’Alene is famous for its natural beauty.

Spokane, Washington

Located in eastern Washington State, Spokane, Washington is as their motto states “near nature and near perfect.”  Just 228 miles from Seattle, Washington, Spokane provides both natural beauty and the infrastructure to support technology companies.  

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In Spokane Washington- Visit Spokane Public Relations